Do you think that an insurance company has let you down? If you do not believe that your insurer paid a claim the way they should have, you should not just let it go. Here are some expert steps you can take to get satisfaction.

• The first thing you should do is contact your insurer, or your insurance agent, and explain why are you are not satisifed. When I worked as an insurance professional, I could get half of my client’s complaints resolved with this simple step. It is surprising, perhaps, but many issues came down to simple clerical errors. And even if the situation does not get resolved with one phone call, at least you will be sure to understand your insurer’s position better.
• Your next step would be to contact your state insurance departments. Here is a list of the state insurance departments. If you contact them, they will research the problem.
• Sometimes your state cannot help you, and they may even advise you to seek a lawyer. Now, lawyers can get expensive, but many will provide a free consultation. You can use this opportunity to explain your situation, and they can tell you what they think your best course of action will be. If your complaint is over a $50 doctor’s visit, you have to decide if further action is worth your time. But if your complaint is much more serious, legal representation may be your best bet!

Of course, if you are not satisfied with your insurer, this may be a great time to shop around for a new company. We suggest comparing insurance quotes online to save time and money.

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